Privacy Policy

When you place an order, we collect your email address, full name, and shipping address. This information is required to fulfill your order and communicate order status.

When you use our contact form, we collect the information you provide (name, email, and message content) to respond to your inquiry.

We use Microsoft Clarity for anonymous website analytics. Clarity collects usage data such as page views, clicks, and scroll behavior to help us improve the site experience. No personally identifiable information is shared with Clarity.

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmation and shipping notification emails
• Respond to your questions or support requests
• Maintain internal records for accounting and compliance

We do not use your information for marketing purposes. We do not send promotional emails unless you have explicitly opted in to receive them.

We do not sell, trade, or rent your personal information to third parties. We share information only with the following service providers as necessary to operate our business:

• Supabase for secure order data storage
• Resend for transactional email delivery
• NOWPayments for cryptocurrency payment processing
• Microsoft Clarity for anonymous site analytics

We use industry-standard security measures to protect your personal information, including encrypted connections (HTTPS/TLS), secure server-side data handling, and row-level security on our database. Payment information is processed entirely by our payment providers and is never stored on our servers.

We use a minimal number of cookies required for site functionality:

• An age verification cookie to remember that you confirmed you are 18 or older (expires after 30 days)
• An admin session cookie for site administration (not applicable to regular visitors)

Microsoft Clarity may set its own cookies for analytics purposes. These cookies do not contain personally identifiable information.

You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@sresearchlab.com. We will respond to your request within 30 days.

This site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a minor, we will delete it promptly.

We may update this Privacy Policy from time to time. Changes take effect when posted on this page. We encourage you to review this page periodically.

Questions about this policy can be directed to info@sresearchlab.com.